Australia Needs Fatima is a not-for-profit association incorporated under the laws of New South Wales, on 8 February 1988.
Registration Number: Y-04254-45.
ABN: 43 194 086 375
Tax Exemption granted by the ATO on 1 July 2000 under the Subdivision 50-B of the Income Tax Assessment Act 1997.
Scope: This statement applies to personal information collected by Australia Needs Fatima when you place an order or contact us using our website.
Personal information: We collect basic personal information directly from you. Sometimes we collect personal information from other Catholic organisations.
We do not collect personal information about you if you only browse this website. This website only uses session cookies when you place an order using our website.
Payments and donations by credit card are processed by Westpac Bank, and it uses 128-bit SSL encryption.
Uses: We only use your personal information if you asked to have you name in our mailing list, and for the sole purpose to keep you informed of our activities, or to invite you to join some of our activities.
We analyse non-identifiable website traffic data to improve our services.
Your choices: You may access personal information that we hold about you or you can ask us to correct personal information we hold about you. Just contact us.
Important information: Australia Needs Fatima accepts the Information Privacy Principles of the Privacy Act 1988.
If you paid for an item that is no longer in stock, we will contact you within 3 business days from the date of the payment, to advise you if the goods are permanently or temporarily out-of-stock, and offer you a full refund if you don't want to wait for the next delivery.
Under the Trade Practices Act 1974 you may seek a refund if goods:
- are or become faulty through no fault of your own.
- are not fit for a stated purpose or a purpose you made known to our sales staff.
- don't match our description or sample.
- have defects that were not obvious or we did not bring to your attention.
For items of $50 or more in value (excluding postage charges), you may return the item if you are not satisfied with it. In this case, postage is not refundable; the item must be returned in its original packaging at buyers expense, and in as-new condition.
The goods must be returned within 30 days from the date of purchase and you may be asked for proof of purchase. For items below $50, you may also be asked to demonstrate that the problem with the goods was not your fault.
If you prefer an alternative to a refund, we can arrange for goods to be exchanged or a store credit may be offered.
Keep your receipt as proof of purchase.