Our Refund Policy If you paid for an item that is no longer in stock, we will contact you within 3 business days from the date of the payment, to advise you if the goods are permanently or temporarily out-of-stock, and offer you a full refund if you don't want to wait for the next delivery. Under the Trade Practices Act 1974 you may seek a refund if goods: are or become faulty through no fault of your own. are not fit for a stated purpose or a purpose you made known to our sales staff. don’t match our description or sample. have defects that were not obvious or we did not bring to your attention. For items of $50 or more in value (excluding postage charges), you may return the item if you are not satisfied with it. In this case, postage is not refundable; the item must be returned in its original packaging at buyers expense, and in as-new condition. The goods must be returned within 30 days from the date of purchase and you may be asked for proof of purchase. For items below $50, you may also be asked to demonstrate that the problem with the goods was not your fault. If you prefer an alternative to a refund, we can arrange for goods to be exchanged or a store credit may be offered. Keep your receipt as proof of purchase.    © 2007, Australia Needs Fatima * 138 The Boulevarde, Strathfield NSW 2135    tel: (02) 9715 2324 * fax: (02) 9715 2425 * email us